Terms & Conditions

1. What is Terms & Conditions?

At Maxtron Instruments, our Terms & Conditions define the rules, responsibilities, and limitations related to the use of our products, website, and services. These terms ensure a clear understanding between our company and the customer regarding pricing, warranties, support, and service delivery.

By accessing our website, submitting a service request, or purchasing our weighing equipment, you agree to abide by these terms. This helps maintain transparency, trust, and accountability in every interaction we have with you.

2. How do we apply our Terms & Conditions?

Our terms apply across all interactions — from inquiries and product quotations to installations and after-sales support. All transactions and service requests are subject to the current pricing, availability, and technical specifications as communicated by Maxtron Instruments.

Product warranties, calibration support, Legal Metrology compliance, and AMC are governed by documented agreements or service plans. Customers are expected to ensure proper use of the equipment and provide necessary site conditions for installation or maintenance.

In case of any disputes or misunderstandings, our team will resolve the issue based on mutual communication, relevant documentation, and applicable trade or legal norms.